I wish I had never bought the Neat Desktop scanner, because they (NEAT) won't support their customer unless you pay the ransom fee. My complaint is simple., unless you pay a fee to Neat you cannot get any help on resolving Neat problems. I can't send scanned checks for deposit to my checking account, and I need to start scanning business receipts for my 2017 taxes.
Neat receipt product key software#
The issue to my knowledge has not been resolve because I downloaded the latest version of the software and the issue still exist. I told the Tech that I wasn't on the Cloud and that I would have to probably have to reinstall the software once the issue had been resolve. He said that I should wait a few day and the system should automatically correct itself the next time I used Neat. At the end he said that he was told that Neat was having issues with several customers on the same scan quality as I was having, and NEAT was trying to find a fix. He help me with this problem for several hours and he was unable to correct the problem. I have tried everything possible, and on Tuesday, 12/26/17 I was able to speak with a NEAT person.
Neat receipt product key pdf#
Recently, within the past two weeks my scanner has stopped scanning quality PDF and Image files. Windows - Neat 5.4 (Note: v5.4 is the last Neat version for use on Windows XP or Vista) Windows - Neat 5.7 (final Windows legacy version) In case you need them, links are below to help you download legacy versions of Neat which do NOT require a subscription. You can ask our Neat Community any question, and other customers will be able to answer you and provide suggestions. If you previously created an account you should be able to use the legacy software but keep in mind this is a retired version of the software and will no longer receive improvement or compatibility updates.įor assistance with this version going forward, you can visit our Legacy Community Site: While a fee is required to use our current cloud based software, you can also scan documents using our legacy software as well as to Paint (on PC)
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